Cancellation Policy

Northern Belle cancellation and amendment fees


Cancellation Fee (expressed as a % of total cost payable for the trip by the person(s) cancelling). Written notice (cancelling a confirmed booking) received before scheduled departure date.

Cancellation Fee
(expressed as a % of total cost payable for the trip by the person(s) cancelling)
56 days or more - 15%
55-21 days - 30%
20-3 days - 70%
2 days or less prior to departure -100%
Amendment Fee for each change (% of total cost payable by the person(s) cancelling)

Written notice received before scheduled departure date

Amendment Charges
(Deduction off your current payment.)
56 Days or more - One free, then 10%
55-21 days - 30%
20-3 days - 50%
2 days or less prior to departure - 75%
We will apply any monies you have already paid to us towards settling any cancellation charge(s) (and to the extent your payments exceed the sum due, we will refund the balance).

No refunds will be given for passengers not travelling or for unused services.

Belmond British Pullman, VSOE, Grand Hibernian and Royal Scotsman cancellation and amendment fees


Written notice (cancelling a confirmed booking) received before scheduled departure date. Cancellation Fee (expressed as a % of total cost payable for the trip by the person(s) cancelling)
56 days or more - 15%
55-21 days - 30%
20-3 days - 70%
2 days - 100%

Amendment Fee for each change (% of total cost payable by the person(s) amending)
56 days or more - 10%
55-21 days - 20%
30-3 days - 60%
2 days - 100%

If your journey is cancelled by the operator

If your journey is cancelled by the operator, you may be able to reschedule free of charge subject to the operator's own terms and conditions. You may also be able to choose a different journey and pay any difference subject to the operator's own terms and conditions. If neither are possible you will be given a credit to use on LuxuryTrainTickets.com to the value of your journey. This credit will be valid for two years from the date of issue, allowing you to rebook a journey in the future. Unless otherwise agreed, cash refunds are regrettably unavailable if an operator chooses to cancel a journey. A cancellation by an operator will only be due to circumstances to prevent further inconvenience or for passenger's own safety.