Privacy Policy

This statement discloses the privacy practices for the LuxuryTrainTickets.com web site.

Personal information

We intend to give you as much control as possible over your personal information. In general, you can visit LuxuryTrainTickets.com on the Web without telling us who you are or revealing any information about yourself. There are times, however, when we may need information from you, such as your name and address. It is our intent to let you know before we collect personal information from you on the Internet. We also make use of cookies, this helps our website remember some details about you, they're commonly used to make it easier for you online.

We take your privacy and security very seriously. Users agree to their information being held and processed in accordance with GDPR (General Data Protections Regulations), and DUAA (Data Use and Access Act 2025). Specifically; personally identifiable data will only be used by us and any data sub-processors we appoint for the purposes of platforms we operate. The lawful basis we use for collecting and processing your information in Europe (as required by current legislation) are as follows:

  • Where it is necessary for entering into or performing a contract with you;
  • Where we have a legitimate interest to do so, provided your rights do not override those interests;
  • Where you have consented to its uses;
  • Where our colleagues believe it is in your vital interests to share your personal details;
  • Where required to comply with our legal obligations.

If you choose to give us personal information via the Internet that we or our business partners may need -- to correspond with you, process an order or provide you with a subscription, for example -- it is our intent to let you know how we will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes. We do keep track of the domains from which people visit us. We analyze this data for trends and statistics, and then we discard it. Information security and quality : We intend to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and managerial procedures to maintain information that is accurate, current, and complete. We will make a sincere effort to respond to your requests to correct personal information inaccuracies in a timely manner. We are a fully registered user under the Data Protection Act. Learn more about some of our sub-processors and how they may process your personal data; Webflow, Stripe, Foxy, MailChimp, Promotions Interactive, Zapier, Google, Microsoft, and AWS. Customer data processed through AI services is not shared with public AI models and is not used to train, retrain, fine-tune, or improve any third-party AI systems.

Sharing your details with operators

As a reseller of luxury train journeys, in order to complete your booking we may need to pass some of your personal details (such as your name and dietary requirements) to our operators. They use this information to add you to their guest list, to send you your tickets and to ensure the meals served onboard meet your dietary requirements. By booking through LuxuryTrainTickets.com, you are agreeing that you are happy with us to share such details with our operators in order to process your booking.

Business relationships:

The LuxuryTrainTickets.com site contains links to other Web sites. LuxuryTrainTickets.com is not responsible for the privacy practices or the content of such Web sites.

Cookies

There are various technologies, including one called "cookies", which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. Some LuxuryTrainTickets.com pages use cookies or other technologies so that we can better serve you when you return to our site. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. For more information, please e-mail: info@luxurytraintickets.com. Collaborative IT support us with some of our IT and VOIP telephony needs.

LuxuryTrainTickets.com is also supporting the development of some technologies that will let you manage and control the release of your personal information wherever you go on the Internet.

Questions regarding this statement should be directed to info@luxurytraintickets.com.

Thanks for reading this.

Call me back
LuxuryTrainTickets.com Crest
Request a callback

Enter your telephone number below and one of our UK-based experts will call you back immediately.

Thank you

Please be close to your telephone, an expert will call you shortly.

Oops! Something went wrong while submitting the form.
Close