Terms & Conditions

Last updated: October 08, 2019

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the LuxuryTrainTickets.com website (the "Service") operated by LuxuryTrainTickets.com ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by LuxuryTrainTickets.com.

LuxuryTrainTickets.com has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that LuxuryTrainTickets.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Sharing your details with operators

As a reseller of luxury train journeys, in order to complete your booking we may need to pass some of your personal details (such as your name and dietary requirements) to our operators. They use this information to add you to their guest list, to send you your tickets and to ensure the meals served onboard meet your dietary requirements. By booking through LuxuryTrainTickets.com, you are agreeing that you are happy with us to share such details with our operators in order to process your booking.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes to a Journey

Whilst every effort will be made by the ourselves or the train operator to provide the journey as described, it may be necessary due to availability, safety, service or network disruption to reroute a journey or in some very rare circumstances cancel a journey. Timings of journeys are provisional and will be confirmed on your ticket.

Availability and Accuracy

All bookings are subject to availability at the time of booking. We try hard to make sure that our advertisements are kept up to date, but we do not guarantee that any of the arrangements we advertise will still be available at the time of booking. We will inform you as soon as possible after placing a booking if, for any reason, the arrangements you have sought to book with us are not available.

We may change the advertised price of any arrangement from time to time. We try hard to make sure that the advertised price is the most up-to-date price, but prices can change at short notice. We will confirm the actual price at the time of booking.

We advertise a large number of arrangements and we try hard to ensure that the advertised price is always accurate, but sometimes errors do occur. We will normally verify prices at the time of booking. If there is mistake, and the actual price is lower than that given at the time of booking, we will only charge you the lower amount. If the price is higher, we will contact you for instructions or reject your booking (at our sole discretion) and notify you of this so that you can decide what you would like to do.

You must check the current price and all other details relating to the arrangements that you wish to book before your booking is confirmed.

Price of your Booking
We are under no obligation to supply you with arrangements which are incorrectly priced, even after we have issued our confirmation invoice, if the error should reasonably have been apparent to you. In these circumstances, we may contact you for instructions or cancel your booking and notify you so that you can decide what you would like to do.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Promotional Codes & Discounts

Promotional codes and discounts apply to each booking, you will not be able to combine bookings to take advantage of monetary discounts off of your orders.

Discount codes and promotional codes are not applicable when paying a deposit.

Contact Us

If you have any questions about these Terms, please contact us.