Journeys expected to recommence from 17th May onwards
Updated and correct as of 23rd February 2021
We are pleased to announce the dates we expect all journeys to return to our regular schedule once more. Following the recent government update and our close partnership with all luxury train operators, we can now reveal the dates all journeys will return to their regular schedules and our luxury train journeys can be enjoyed once more.
British Pullman - Journeys returning to schedule 17th May 2021
Venice Simplon Orient Express - Journeys returning to schedule 17th May 2021
Royal Scotsman - Journeys returning to schedule 17th May 2021
Andean Explorer - Journeys returning to schedule 17th May 2021
Eastern & Oriental Express - Journeys returning to schedule 17th May 2021
The Northern Belle - Journeys returning to schedule 21st May 2021
If you are already booked on an earlier date shown to the above, we will of course be in contact shortly to give you the option of a full refund or to reschedule your journey to a future date.
Full refunds are available
Of course with the ever changing nature of the situation, we want to reassure guests that your bookings are 100% secure and you will be fully taken care of. We will ensure no guests are left out of pocket due to any journey cancellation or rescheduling that is beyond our control.
That's why if you were to book and your journey be cancelled due to COVID-19, you are guaranteed to be given the choice of a full-refund or to change your booking to a future journey.
We hope this added peace of mind gives guests the confidence to book the journey of their dreams, safe in the knowledge that should it be cancelled, they will be fully taken care of.
Book beyond 2021
For added peace of mind, we have extended our calendar much further than normal to allow guests to book much further in advance. Certain trains such as the British Pullman and the Venice Simplon Orient Express we are now taking bookings far into 2022.
Northern Belle bookings we have available until the end of 2021, however we expect to be adding our 2022 schedule very soon.
Booking further in advance allows for a greater choice of journeys and available dates as well as giving guests plenty of time to plan and the added peace of mind that you have plenty of time ahead of your journey should the situation change.
Book with a 25% deposit
Guests can also book any journey with just a 25% deposit. The balance can then be paid as and when you wish, as long as the journey is paid for in full 15 weeks before departure.
Deposits are taken by request. To request to pay a deposit for a journey, please contact us via our deposit request form.
Should you have any further questions regarding our journeys, our COVID-19 policy or anything else, please do get in touch. Our team of Customer Service Executives are on-hand to answer any questions you may have. Their roles are to guide and advise on our journeys, not to sell, so you can be sure you will be given the best possible advice.
You can contact us directly by calling 020 3640 8887, emailing us on email@example.com, or by clicking here.
We look forward to welcoming you back to our trains very soon!